We pride ourselves on making high-quality products for your home design– we believe that fragrance is that last necessary element to enhance your space and develop your personal style. Our team of over 60 employees develop, design, produce and ship everything from southern California, so when you buy P.F., you can trust that you are buying products that have been made with care to use in your daily routines.

All of our ingredients are thoughtfully sourced to create safe, sustainable products that are vegan, cruelty-free, phthalate-free, and never tested on animals.

Our candles are made with 100% domestically-grown soy wax, cotton core wicks, and a blend of fine fragrance oils that consist of natural and man-made materials.

Click on the following product types to read more about the ingredients used in our fragrances; Reed Diffuser, Car Fragrance, + Room & Linen Spray.

Great question! We use a premium blend of man-made and natural fragrances for both our Classic and Alchemy lines, as they 1) allow us to create more complex scent profiles; 2) are oftentimes, more sustainable to produce; and, 3) allow us to offer our products at accessible price points.

Our products are designed to elevate - not overpower - your everyday. Because of this, their scent throw will be more intimate than other products on the market. To ensure your space is well-scented, we suggest using each product in the appropriately-sized space.

Small Spaces: 7.2 oz Standard Candles for a stronger, more contained scent throw and Room & Linen Sprays for a quick refresher (best used on linens!).

Medium Spaces: 7.2 oz Standard Candles and Reed Diffusers.

Large Spaces: 12.5 oz Large Concentrated Candles and Incense. We might also suggest burning two or more 7.2 oz candles at a time in larger spaces.

Our Standard Candles are great for bedrooms and apartments, or those with scent sensitivities. They enhance a space without overpowering it. They have a burn radius of 3-6 feet, and burn for 40-45 hours.

Our Large Concentrated Candles (new) are for bigger rooms, or those who prefer a strong scented candle. They have a burn radius of 6-10 feet, and burn for 60-70 hours.

Our Mini Candles are great for gifting, small spaces, or travel. They have a burn radius of 1-3 feet, and burn for 20-25 hours.

At P.F., we love our animals as much as you do, and our products are formulated to be generally safe to use in households shared with pets. Our products are not tested on animals, but we always recommend using them as directed according to our warning labels. Keep your P.F. products out of reach from pets (and children too!) since certain essential oils can irritate the skin or be toxic to some animal breeds. Smaller animals can be especially sensitive to their environments— please use caution using fragranced products around them. If you have questions or concerns about using P.F. products around your pet, please consult your veterinarian for the best advice regarding your furry friend.

Yes! They can also be repurposed in tons of different ways. For instructions and ideas, click here!

Please note that we no longer accept empty jars at our stores.

Products need love too! To care for our candles, trim the candle’s wick to 1/4” before or after every burn session and allow the candle to burn for 3-4 hour intervals, or until a full melt pool has formed. For more in-depth care tips, check out the How to Use section of any candle product listing or on our Candle Care page. 

To prolong the lifespan of our reed diffusers, keep them out of direct contact with sunlight, heat and humidity, and flip the reeds weekly, or when the fragrance becomes faint.

To help control the strength and prolong the life of car fragrances, we recommend keeping the cellophane on the product and slowly exposing a small portion of the freshener every week or so. Please be mindful that your Car Freshener avoids contact from textiles and finished surfaces, as well as placing car fragrances to the side of the steering wheel for less exposure to direct sunlight.

Our other products care for themselves, but that doesn’t mean you can’t say “I love you” every once in a while.

We set high standards about the ingredients we use because we know you’re using our products around people you love; we only produce what we'd personally use at home with our own families. Like all household products, make sure to use ours as directed and keep out of reach of pets + children. If you have any concerns, we recommend consulting with your physician or healthcare professional prior to using to ensure you and your little one are safe.

Our development and production calendars are unfortunately booked at this time and we are unable to take on additional custom projects. We do not manufacture white label products. 

Our logistics partner works fast to get your order out to you. Once your order is submitted, we are unable to make any changes, including address changes, item changes, or cancelation requests.

If you need a change of address for your package, please contact the shipping carrier to update your shipping information or request that your package is delivered to an access point / local pick-up location near you.

P.F. Candle Co. is not responsible for lost packages due to incorrect shipping addresses, thanks for your understanding!

P.F. products make perfect gifts for any occasion. To include a personalized gift note with your order, click ‘Is this a Gift?’ on the cart and type out your message. Invoices are not included in orders, so gift recipients will not see the price of the order.

If you are interested in picking up an order from our store location in Los Angeles, please email, fill out this Shops Pickup Form, or give our team a call below to place an order. We are unable to offer pick up at checkout once an order has been placed on our website.

Echo Park, Los Angeles:
323-284-8431 or ep@pfcandleco.com

Brooklyn, New York:
718-387-0821 or brooklyn@pfcandleco.com

We know that finding the perfect scent can be a personal experience, that's why we created the P.F. Candle Co. gift card! Let your loved one pick their favorite P.F. fragrance in our soy candles, reed diffusers, room sprays, incense, and more.

Here’s how our gift cards work: gift cards are delivered by email after purchase and contain redemption instructions; we do not ship physical gift cards. If you'd like the gift card sent directly to the recipient's inbox, please include their email address at checkout, not yours. Or feel free to email it to yourself and then forward or print the gift card afterwards.

Gift cards are available to use at pfcandleco.com only (not available on pfcandleco.eu or for in-store purchases). Please note that gift cards cannot be returned or refunded, but they do not expire!

You know your signature scent and never want to run out? We support that. To start your subscription, search the P.F. product you’d like to subscribe to, select “Subscribe”, choose how often you’d like to receive it, then checkout as usual.

You will receive an email reminder 3 days before your next shipment, and will also receive an order confirmation email once your order has been placed.

Currently, we offer subscriptions for our Candles, Reed Diffusers, Incense, Room & Linen Sprays, and Car Fragrance. Check out the products here!

In Los Angeles or the Bay Area? Our Echo Park Flagship & San Francisco shops are open for in-person shopping! More info here.

If there's a local shop you'd love to see us in, let us know by emailing hello@pfcandleco.com.

We sure do. To request to become a P.F. stockist, please submit your store's information under Create Account at wholesale.pfcandleco.com, and our sales team will follow up shortly.

If you're interested in placing a bulk order, please submit your information here.

We ship throughout the U.S., including to Alaska and Hawaii!

Enjoy FREE shipping on all orders over $75 within the contiguous U.S.! A $9.99 flat-rate shipping fee is applied to orders under $75, and all orders shipping to AK, HI, and PR.

We currently offer international shipping to Canada, Australia, New Zealand, China, and Hong Kong! Shipping rates are calculated by weight + delivery destination, and include the cost of any duties and taxes upfront so you won't be charged later on.

We currently offer international shipping to Canada, Australia, New Zealand, China, and Hong Kong! Shipping rates are calculated by weight + delivery destination, and include the cost of any duties and taxes upfront so you won't be charged later on.

Live in the EU? Shop pfcandleco.eu for local shipping rates and delivery times!

Enjoy FREE SHIPPING on all orders over $75 within the contiguous U.S.

A $9.99 flat-rate shipping fee is applied to orders under $75, and all orders shipping to AK, HI, and PR.

Want it fast? We don't blame you. That's why we offer UPS 2-Day for contiguous domestic orders. Pricing is dependent upon destination/weight of package.

While we try to prioritize orders with expedited shipping options in our shipping queue, we can't guarantee that our team will be able to, and ask that you apply our 3-5 business day window for processing to plan accordingly.

Orders placed with UPS 2-Day will arrive within two business days once shipped from our fulfillment location. Please note: orders placed on Thursday or Friday with UPS 2-Day will likely arrive the following Monday or Tuesday, and will not arrive Saturday or Sunday.

This is our carrier's shipping policy, and once a package is shipped from our HQ, delivery is unfortunately out of our hands. For more info or help with your order, email our Customer Care team at hello@pfcandleco.com.

All orders are processed + shipped within 3-5 business days. Once picked up and scanned in by our carrier, domestic orders shipped within the contiguous U.S. may take 3-10 business days to arrive, depending on location. Please allow for additional processing time around major sales or during holidays.

AK, HI, and outlying territories may take longer. International transit times are listed at checkout and depend on the destination.

In order to get your products to you as quickly as possible, we have 2 distribution centers in the US – one in California and one in New Jersey. Your order will ship from either distribution center depending on product availability, and the proximity of your shipping address to either location.

Please note: once a package is shipped, the tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We are currently unable to replace missing or stolen packages.

Our logistics partner works fast to get your order out to you. Once your order is submitted, we are unable to make any changes, including address changes, item changes, or cancelation requests.

If you need a change of address for your package, please contact the shipping carrier to update your shipping information or request that your package is delivered to an access point / local pick-up location near you.

P.F. Candle Co. is not responsible for lost packages due to incorrect shipping addresses, thanks for your understanding!

In order to get your order to you as quickly as possible, your order may be split into multiple shipments, especially during peak season. If this is the case, you will receive separate tracking notifications for all packages.

Please keep an eye out for this second shipment notification! 

An order's tracking status may take 48 hours to update once a shipping label has been created. If you haven't received any updates after 48 hours, please reach out to our Customer Care team at hello@pfcandleco.com and we'll be happy to help you look into it. We also recommend contacting the carrier directly with any shipping related issues since they'll have more information available.

Due to the summer heat, melted or leaky candles may occur in transit. If you receive a melted candle in transit, please reach out to hello@pfcandleco.com with your order number and proof of damage to request a replacement within 48 hours of receiving your shipment. Please avoid leaving your packages outside in the hot summer sun when possible. Thank you for your understanding! 

As soon as a package leaves our Los Angeles HQ, delivery time (including delays) is up to the carrier. We kindly ask that customers allow 3-5 business days from the delivery date for the package to hopefully find its way to the correct address. Sometimes carriers may mark a package as delivered before it actually reaches it's destination or in some cases, the package has been delivered to an Access Point/Locker for customer pickup. We recommend contacting the carrier directly with any shipping/delivery related issues since they'll have more information available.

We also encourage customers to double-check that your shipping address is correct before checking out; P.F. is not liable for missing/lost/stolen packages due to incorrectly entered shipping information and we’re unable to request address changes with the carrier once the package has been processed.

Please email us at hello@pfcandleco.com if you still haven't found your order within 3 business days of the recorded delivery date.

If you’re not 100% satisfied with one of your P.F. Candle Co. products, we would love to help make that right! Please contact our Customer Care team at hello@pfcandleco.com within 30 days of receiving your order and we’ll help get the process started. We require proof of purchase to process your request.

If you're experiencing an issue with a P.F. product, please reach out within 48 hours of receiving your order and include photos with a detailed description in your email so that our team can determine how to best lend a helping hand.

NOTE: We are unable to cover any return shipping fees. Discontinued items, limited edition/vault release items, or gift cards are final sale and not eligible for returns or exchanges. To be eligible for a return, your item must be unused and in its original packaging. If your return is accepted, we'll send you instructions on how and where to send your package.

Yes! For all of our Classic, Alchemy and HI-FI line products, we offer subscriptions at 15% off. You can choose your delivery cadence, from monthly up to every 6 months.

We are not able to offer subscriptions on limited releases, such as vault releases, collaborations, and seasonal scents.

To access your subscriptions, click here to log in.

For more information about how to edit your subscription settings, visit our help desk!

Our Echo Park flagship is located just west of Alvarado St. at 2205 Sunset Blvd. We're open everyday, 11am - 7pm for in-store shopping! More info here.

Hey Bay Area - You can find us at 1422 Grant Ave in SF's North Beach neighborhood, just a few blocks from Washington Square and just south of Coit Tower.

We're open:

• Tuesday-Sunday, 11am-6pm
• Friday & Saturday, 11am-7pm
• CLOSED: Monday

Show us a recent Google or Yelp review for our store and receive 15% off your order. More info here.

Hey New York - You can find us at 63 N 3rd Street between Wythe and Kent in Williamsburg.

We're open:

• Tuesday-Sunday, 11am-7pm
• CLOSED: Monday

Show us a recent Google or Yelp review for our store and receive 15% off your order. More info here.