P. F. Gift Cards
Gift Cards
We know that finding the perfect scent can be a personal experience and that last minute gifting happens - that's why we created the P.F. Candle Co. gift card! Let your loved one pick out exactly what they want.
How it works:
- Gift cards are delivered by email after purchase and contain redemption instructions; we do not ship physical gift cards.
- If you'd like the gift card sent directly to the recipient's inbox, please include their email address at checkout, not yours.
- Or feel free to email it to yourself and then forward or print the gift card afterwards.
Gift cards are available in $25, $50, $75 and $100 increments only and there are no additional processing fees. Personalized gift notes are available at checkout - just write your note and we'll make sure to include it in the email.
Please note that gift cards cannot be returned or refunded, but they do not expire!
Gift cards are available in $25, $50, $75 and $100 increments only and there are no additional processing fees. Please note that gift cards cannot be returned or refunded.
Gift cards are delivered by email and contain redemption instructions.
Please include your giftee's email address at checkout if you'd like the gift card sent directly to their inbox.
Personalized gift notes are also available at checkout - write your note and we'll make sure to include it in the email.
Please note that gift cards cannot be returned or refunded.
Processing: all orders are processed + shipped from our Los Angeles warehouse within 1-3 business days. Enjoy FREE SHIPPING on domestic order subtotals $55+ (after any applied discounts, before taxes). Check out our Shipping + Exchanges page for special holiday closures.
Shipping Times: once picked up and scanned in by our carrier, domestic orders shipped within the contiguous U.S. may take 2-5 business days to arrive, depending on location. AK, HI, and outlying territories may take longer.
International orders are shipped via USPS First Class International or USPS Priority Mail International, and typically take 1-3 weeks to arrive.
Please note: once a package is picked up from our Los Angeles HQ, the tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands.
International Orders: packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility to cover.
Expedited Shipping: Need it in a flash? Select one of our expedited options at checkout for fees + transit times or email our Customer Care team at hello@pfcandleco.com for options.
Need a hand? Send our Customer Care team an email at hello@pfcandleco.com and we’ll help get the process started. If you're experiencing an issue with a P.F. product, please include photos and a detailed description in your email so that our team can determine how to best lend a helping hand.
Exchanges & returns: must be made within 30 days of delivery and require proof of purchase (e.g. your P.F. order number, order confirmation email, store receipt).
Refunds: cover the cost of the item returned and do not include shipping fees. As a growing small business, we aren’t currently able to cover return shipping costs, but are always happy to ship exchanges at no extra charge.
Exceptions: we cannot accept returns on sale items, gift cards, and third party products.
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