Contact Us
CUSTOMER CARE
If you need a hand with your order or have any P.F.-related questions, we're happy to help. Our team is available Monday through Friday only.Email - send your inquiry to hello@pfcandleco.com and we'll respond as quickly as possible. Weekend messages will receive a response the following Monday or Tuesday.
Phone - if you would like to leave a voicemail, please call 213-566-3005 with your information and we'll get back to you via email within 1 business day. At this time we don't offer live phone support.
Text - sign up for our SMS program by texting JOIN to 855-729-0325. Send us your inquiry for a response within 1-2 business days, weekend messages will receive a response the following Monday or Tuesday. Plus: get a coupon for 15% off when you sign up for our texts!
MARKETING & PRESS
For all press inquiries, please reach out to pfcandleco@potion-pr.comFor all other marketing inquiries, please reach out to marketing@pfcandleco.com
WHOLESALE & BULK
Interested in becoming a wholesale partner? Looking to buy in bulk for an upcoming event? Email our sales team at wholesale@pfcandleco.com with as much info as possible.P.F. SHOPS
Shop Holiday HoursOur shops are open for your holiday shopping needs, but please note upcoming closed dates and early closures:
CLOSED - Thanksgiving, Thursday, November 28
4pm Closure - Christmas Eve, Tuesday, December 24
CLOSED - Christmas, Wednesday, December 25
4pm Closure - New Year's Eve, Tuesday, December 31
CLOSED - New Year's Day, January 1
For more information on our California stores, click here.
Echo Park Flagship
2205 Sunset Blvd
Los Angeles, CA 90026
Open: 11am-7pm, Everyday
Email: ep@pfcandleco.com
Phone: 323-284-8431
MAP
San Francisco Shop
1422 Grant Ave
San Francisco, CA 94133
Open: 11am-6pm, Sunday, Tuesday, Wednesday, Thursday
Open: 11am-7pm, Friday, Saturday
CLOSED: MONDAY
Email: sanfrancisco@pfcandleco.com
Phone: 415-872-6194
MAP
Now open for your winter holiday shopping!
Williamsburg Shop
63 N 3rd St
Brooklyn, NY 11249
Located between Wythe and Kent on N 3rd St
Open Wednesday-Sunday, 11am-7pm
CLOSED: MONDAY + TUESDAY
Email: brooklyn@pfcandleco.com
Phone: 718-387-0821
If you're not sure who to contact or have a general inquiry, leave a message below and we'll follow up!