I’m not in LA - Can I mail in my jars?
We are only collecting jars in person at our Los Angeles location to streamline the process and reduce the carbon emissions we’d anticipate due to shipments back to us.
Can I return empty candle jars to the San Francisco shop?
At this time, our Jar Recycling Program is only available at our Los Angeles location.
What will P.F. be using the recycled jars for?
Our in-house Development Team will be reusing all recycled candle jars for development samples and scent testing. Recycled jars will not be put back into our regular production line or resold to customers.
Do I have to remove the labels from the jars before returning?
Yes, we ask that all candle jars be completely cleaned out with all side and bottom labels removed before returning to us.
Can I bring in less than three candle jars?
Yes, you can, but we will only be offering card punches for three or more returns. Three jars will get you one punch on your card.
Can I bring in other empty P.F. products (reed diffusers, room sprays, incense tins)?
At this time, we are only accepting Classic and Sunset candle jars.
Can I bring in empty candle jars from other brands?
We will only accept P.F. Candle Co. jar returns.