A windows-open, incense-burning Saturday with nowhere to be. Cream, sweetgrass, and smoke.
Our charcoal-based Incense is hand-dipped in our studio and packaged in kraft sleeves. Incense quickly transforms a room: transformative smoke uplifts the space while our signature scents linger for hours even after extinguishing.
Each kraft package contains 15 sticks. Incense sticks measure approximately 10.75" long and burn for about 1 hour. Depending on room size, scent longevity lasts between 2-4 hours.
-Light the end of the incense at a slight angle with a lighter or match, and allow the flame to burn for approximately 10-15 seconds.
-Blow on the flame to extinguish. The incense should produce a glowing red ember and a tendril of smoke, and will continue to burn on its own.
-Be sure to burn incense on a heatproof, non-flammable holder only.
-Burn incense in a well-ventilated room, away from flammable materials, and never leave incense burning unattended or in near children, pets, or a draft.
Our charcoal-based Incense is hand-dipped in-house using fine fragrance oils and dipropylene glycol (DPG), a synthetic base commonly found in body care and home fragrance products.
Processing: all orders are processed and shipped from our Los Angeles warehouse within 1-3 business days. Enjoy FREE SHIPPING on domestic order subtotals $55+ (after any applied discounts, before taxes).
Shipping Times: once picked up and scanned in by our carrier, domestic orders shipped within the contiguous U.S. may take 2-5 business days to arrive, depending on location. AK, HI, and outlying territories may take longer.
International orders are shipped via USPS First Class International or USPS Priority Mail International, and typically take 1-3 weeks to arrive.
International Orders: packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility to cover.
Expedited Shipping: Need it in a flash? Select one of our expedited options at checkout for fees + transit times or email our Customer Care team at email@example.com for options.
Check out our Holiday Shipping page for a full list of order cutoff dates to ensure your gift order arrives in time this holiday season!
Need a hand? Send our Customer Care team an email at firstname.lastname@example.org and we’ll help get the process started. If you're experiencing an issue with a P.F. product, please include photos and a detailed description in your email so that our team can determine how to best lend a helping hand.
Exchanges and returns must be made within 30 days of delivery and require proof of purchase (e.g. your P.F. order number, order confirmation email, store receipt).
Refunds cover the cost of the item returned and do not include shipping fees. As a growing small business, we aren’t currently able to cover return shipping costs, but are always happy to ship exchanges at no extra charge. Unfortunately, we cannot accept returns on sale items, gift cards, and third party products.