IN STOCK: KAI D UTILITY

IN STOCK is a feature where we highlight one of our #pfstockists, learning all about the shop, its inspiration & how P.F. Candle Co. fits on the shelves. 


For this edition of IN STOCK, we’re headed to Brooklyn. Ah, New York -- a place that means a lot to P.F. Our founder, Kristen, attended NYU while she got into the swing of DIY, blogging, and turning lots of nothings into somethings. Today, Brooklyn still remains important to us, as it's home to one of our favorite stockists Kai D Utility, a curated men’s clothing and accessories boutique for the well-dressed. An early P.F. Candle Co. adopter, Kai D.’s backstory is equally as interesting as the pieces that adorn his shop's shelves.

We got to know Kai D. himself and learned what it takes to run a shop like his. Keep reading for a look into the inspiration that allowed Kai D. Utility to become what it is today, and for shelf-inspo that'll make you want to book a flight to the East Coast ASAP.

A bit about the owner...

Kai was born and raised in Taiwan, arriving in New York to study menswear design at the Fashion Institute of Technology. At a young age, he formed a fascination with vintage clothing and all things utilitarian, which led to his career as a designer and shop curator.  As an avid textile and object collector, Kai draws inspiration from the early 1900s to1920s fashion, as well as art, photography, architecture, graphic design, and industrial design. 

Before opening the shop, what were you doing and how did you make it all happen?

I was the design director for Nautica and consulted for Lacoste, Izod, John Varvatos, and Edun, to name a few. Opening the shop was just a natural progression after working for large companies. I felt the urge to have complete control over all aspects of my creative expression.

How do you find products to stock on your shelves?

In the beginning, I mainly relied on my personal research online.  Now, many makers and brand owners come to my shop to show their product.  For me, there has to be a connection with the people in addition to absolutely loving the product.  I have built friendships with many of the makers, and I enjoy being part of a community of artisans.

What's the most rewarding part of being a shop owner?   

When I finish a new window display, set up the shop meticulously with everything neatly folded and presented, and see the customers’ reactions when they walk into my shop.

What do you want customers to remember when they leave the shop?  

I want customers to feel that they have found the perfect product to match their personality and lifestyle needs.  I believe in ‘buy less, choose better’ and conscious consumption.  I want our customers to know that this is a shop owned by someone who really cares about everything he presents in the shop.

Biggest lesson you’ve learned as a shop owner:

You cannot be all things to all people.  Create a compelling story, draw the customers into the imaginary ‘world,’ and build an emotional connection instead of just focusing on product characteristics or promotion. Also, bring in merchandise that is more timeless and less seasonal.

Favorite motivational quote:

If you want to be successful, try to make others successful.

What’s the biggest sacrifice you've made in order to start the business? How has it paid off?

I haven’t taken any trips for pleasure since I opened my shop. I used to enjoy traveling and being close to nature, but I realized that everything is a state of mind. I can get the same relaxation spending 10 minutes at the local park. I wouldn’t trade my life for the past four years because I get to wake up every morning to do what I love! I love interacting with customers and having deep conversation about life and our common interests. But, I could do without the tedious accounting and constant worrying about finances.

What's something that most people wouldn't realize about running a shop?

You get to develop a ‘sixth sense’ for people.  You can observe the people for a few seconds and know a lot about them.  Also, the necessity of wearing comfortable shoes!

What are your goals for the next few years with the business?

The shop started in 2013, and we have built a strong base of repeat customers.  For the next few years, I plan to expand the accessories assortment and improve our website. It has been my dream to open a second shop in upstate New York, but we’ll see. 

Lastly, what’s one thing you wish your customers knew?

I wish that customers knew more about the process of how products are made and the differences between massive production versus small production. If only they knew how difficult it can be to produce high quality product and compete with large companies who have much more resources and people.


Find Kai D. Utility at 230 Grand St, Brooklyn, NY 11211.

Thank you so much to Kai and Kai D. Utility! Support the shop and its list of artisan vendors here, and see what's new on their Instagram.







DATE
Care / Shipping




SHIPPING
Please allow 1-3 business days for your order to be processed and shipped.

Once a package is picked up and scanned in by our carrier, the delivery status is no longer within our control; we are unable to replace missing or stolen packages at this time.

DOMESTIC CUSTOMERS
Orders shipped within the contiguous U.S. may take 2-5 business days to arrive, dependent on location. AK, HI, and outlying territories may take longer. Ship time does not include in-studio processing.

INTERNATIONAL CUSTOMERS
International orders are shipped via USPS First Class International or USPS Priority Mail International, and typically take 1-3 weeks to arrive. For rush shipments, please email our Customer Care team at hello@pfcandleco.com.

Please note that shipping fees do not include any additional import fees to which international shipments may be subject, including customs, duties, or fees calculated by country. Unfortunately, P.F. has no control over this, and the customer is responsible for paying any and all additional fees. We are not able to mark any international packages as zero value or as gifts to avoid customs duties or fees.

RESTRICTED PRODUCTS
Due to DOT restrictions beyond our control, we are unable to ship products from our unisex perfume collection outside the contiguous U.S., including to Alaska, Hawaii, Puerto Rico, outlying territories, Canada, Mexico, or other international addresses.

Read more
P.F. Candle Co.

OUR COMPANY

ABOUT P.F.

P.F. Candle Co. is a Los Angeles-based fragrance company owned and operated by wife-and-husband team Kristen Pumphrey and Thomas Neuberger. Our line is meant to make life smell better through candles, reed diffusers, room sprays, incense, and unisex perfume.
P.F. Candle Co.

OUR STUDIO

MADE IN CA

All of P.F. Candle Co. products are designed, produced and shipped out of Southern California. Our mission is to create high quality fragrance for both the home and body at accessible price points, while supporting the lives of our staff of 50.
P.F. Candle Co.
P.F. Candle Co.

Our History

DIY GROWTH

P.F. Candle Co., born Pommes Frites, was founded by Kristen in 2008. She lost her job when the recession hit, and relocated to Austin with the dream of making things by hand to pay the bills. The P.F. Candle Co. signature amber jar line was launched in 2012 after hours spent on the craft fair circuit and another cross-country move. P.F. got its big break in 2013, when the line was picked up by West Elm following an Etsy pop-up. The demand from this big break inspired Tom to join the business full time, after years of behind-the-scenes help. Since 2013, P.F. has expanded from two people to a team of 43. From a studio apartment operation to globally recognized brand, P.F. is a completely bootstrapped enterprise. With no formal business degrees or experience, this company has been built by the spirit of grit, passion, DIY, with a huge help from our independent boutique partners and customers that have continued to support us along the way.
P.F. Candle Co.

The Founders

About Kristen

Kristen’s been creating things, even candles, since a young age. She poured her first candle at the age of 12. After graduating from college, Kristen found herself at a publishing company, writing about the burgeoning maker movement. An early byproduct of the recession, Kristen lost her job in 2008 when the magazine folded. So, she did what any normal person would do: she uprooted to Austin (from New York) to start a small business. After several years scrapping together a living, the opportunity came up to relocate to California.



About Tom

Tom’s background in hardcore and punk bands isn’t the normal path to running a candle company, but that background helped shape the DIY and inclusive ethos of P.F. Tom took a circuitous route to business owner: high school dropout, reluctant college grad, and eventually, Operations Director. Tom always helped behind the scenes, but when Kristen had a large PO looming on the horizon, and job opportunities were limited, Tom made a promise: if Kristen landed that PO, he’d help make all the candles. The rest is history!
P.F. Candle Co.
P.F. Candle Co.

welcome

a tour inside p.f. candle co. HQ

Step into our warehouse in Los Angeles. Special thanks to Jared Bedrejo and Grant Puckett for the video. Images by Grant Puckett.
P.F. Candle Co.
P.F. Candle Co. P.F. Candle Co. P.F. Candle Co. P.F. Candle Co.
P.F. Candle Co. P.F. Candle Co. P.F. Candle Co. P.F. Candle Co.

Customer satisfaction is our number one goal. If you're experiencing any issues at all, we want to hear about it, and most importantly, we want to make it right!

Check out our FAQ below for answers to common questions or if you’d like to chat with us directly, feel free to reach out by filling out the form below or sending an email to hello@pfcandleco.com.

We’ll respond with a personal email from our Customer Care team in 24-48 business hours (we’re really nice, we swear).


Contact Us



Bulk Order Inquiries

For one-time bulk discounts (corporate gifts, weddings, etc.) please see our bulk discounts page.


Wholesale Inquiries

For wholesale opportunities please see our wholesale page.

Already a stockist? Wholesale inquiries can be sent to wholesale@pfcandleco.com


About P.F. Products

What makes P.F. products different?

Since our 2008 Etsy shop days, we've prided ourselves on making high-quality products that are easy on the environment and your wallet. Taking scents inspired by personal memories, our team of 50+ develops these into home goods that elevate your everyday. The result is luxury fragrance you can feel good about.

What ingredients do you use?

All of our ingredients are thoughtfully sourced to create safe, sustainable products that are vegan, cruelty-free, and phthalate-free. Our Classic line products are made using a fine fragrance oil blend that consists of natural and man-made materials. Terra is made using all-natural fragrance oils. Each product page has a complete list of ingredients.

Why do you use synthetic fragrances?

Great question! We use a premium blend of man-made and natural fragrances in our Classic line, as they 1) allow us to create more complex scent profiles; 2) are oftentimes, more sustainable to produce; and, 3) allow us to offer our products at accessible price points.

If you’d prefer an all-natural product, Terra is the perfect line for you.

How fragrant are your products?

Our products were designed to elevate - not overpower - your everyday. Because of this, their scent throw will be more intimate than other products on the market.

To ensure your space is well-scented, we suggest using each product in the appropriately-sized space. For Fine Fragrance, start with 1-2 spritzes, then layer as you see fit. For the rest of our products, please refer to the guide below.

Small Spaces: mini candles, room sprays (best used on linens!)

Medium Spaces: standard candles, 8 oz Terra, reed diffusers

Large Spaces: large candles, 17.5 oz Terra, incense

What's the best way to care for your products?

Products need love too! To care for our candles, trim the candle’s wick to 1/4” before or after every burn session and allow the candle to burn for 3-4 hour intervals, or until a full melt pool has formed. To prolong the lifespan of our reed diffusers, keep them out of direct contact with sunlight, heat and humidity, and flip the reeds weekly, or when the fragrance becomes faint. Our other products care for themselves, but that doesn’t mean you can’t say “I love you” every once in a while.

Can your jars be recycled?

Yes! They can also be repurposed into vases, storage containers, and more. To recycle or repurpose your jar, we recommend thoroughly cleansing it with your favorite dish soap or a 1:1 solution of water to vinegar. As of now, we do not have a recycling program, but all Los Angeles residents are welcome to drop off their used, clean jars at our warehouse in Commerce or flagship in Echo Park.

Orders & Shipping

Can I change/cancel my order?

Any order can be changed or canceled, so long as it hasn’t left our warehouse. If you haven’t received your shipment confirmation email and would like to change or cancel your order, please reach out to our team at hello@pfcandleco.com.

Can I send my order as a gift?

Heck yeah! P.F. Candle Co. products make the best gifts, but that’s our unbiased opinion. Orders sent as gifts do not come with an invoice and can include a gift note - just leave one during checkout. Please note all shipments include P.F.’s return address and branding on the exterior carton.

Do you offer gift cards?

P.F. gift cards are available in $25, $50, $75, and $100 increments only, with no additional processing fees. Gift cards are delivered by email and contain redemption instructions. If you’d like the gift card sent directly to the giftee, please include their email during checkout. Personalized gift notes are also available at checkout.

Do you offer wholesale opportunities or reduced pricing for bulk orders?

We sure do. Please visit our Wholesale page to apply for an account with us or our Bulk For Events page for more information on bulk orders. Please note bulk discounts begin with quantities of 24+.

Where can I buy P.F. products in my area?

To find your new favorite scent(s), please visit our Stockist Map for a list of P.F. stockists in your area. If there’s a local shop you’d love to see us in, let us know by emailing hello@pfcandleco.com.

Where do you ship?

Worldwide! Seriously. Just add products to your cart and proceed to checkout for a selection of shipping rates. To receive a rate quote directly from us, please email our team at hello@pfcandleco.com with the products you wish to order and your postal code. To shop our scents in person, please visit our Stockist Map for a list of P.F. stockists in your area.

How long does it take for my order to ship?

Please allow 1-3 business days for your order to be processed and shipped. For rush shipments, please email hello@pfcandleco.com.

Do you offer rush shipping options?

Want it fast? We don’t blame you. That’s why we offer Fedex 2-Day and FedEx Priority Overnight for domestic orders and DHL for international orders. Pricing is dependent upon destination/weight of package. For more information + rate quotes, please email our team at hello@pfcandleco.com.

Can I use a parcel forwarding service to ship my order internationally?

International customers are welcome to use the parcel forwarding service of their choice, so long as the order is shipped to the forwarding service’s domestic address - we are not able to coordinate pick-ups from our warehouse. Due to strict shipping restrictions, certain products are unable to be shipped via air transport. Before placing your order, we suggest verifying your forwarding service’s shipping restrictions.

Returns & Exchanges

U.S. Customers

If you aren’t happy with your purchase, please reach out to our Customer Care team at hello@pfcandleco.com and we’ll help get the process started. As a growing small business, we aren’t currently able to cover shipping costs, but are always happy to ship exchanges at no extra charge. Exchanges or returns must be made within 30 days of delivery and require proof of purchase (e.g. your P.F. order number, order confirmation email, store receipt). Refunds cover the cost of the item returned and do not include shipping fees. Unfortunately, we cannot accept returns on gift cards and third party products.

International Customers

We apologize for the inconvenience, but are currently unable to offer exchanges on international orders. If you’d like to return your order for a refund, please note shipping costs for international returns are the customer’s responsibility. To process a return, please email hello@pfcandleco.com. Returns must be made within 30 days of delivery and require proof of purchase (e.g. your P.F. order number, order confirmation email, store receipt). Refunds cover the cost of the item returned and do not include shipping fees. Unfortunately, we cannot accept returns on gift cards and third party products.

Do you offer store credit?

If there’s one thing we know, it’s that there is no such thing as too much P.F. If you’d prefer store credit instead of a refund, let us know and we’d be happy to help. Store credit is issued as a gift card in the amount of the product and does not include shipping fees.

P.F. Subscription Orders

How do I start a subscription?

You know your signature scent and never want to run out - we support that. To start your subscription, search the P.F. product you’d like to subscribe to, select “Subscribe”, choose how often you’d like to receive it, then checkout as usual. You will receive an email reminder 3 days before your next shipment and will also receive an order confirmation email once your order has been placed.

How do I manage my subscription?

Easy! Simply create and log into your P.F. customer account and select “Manage Subscription.” Here, you will be able to change your order frequency, product quantity, and billing and shipping information, swap scents, or cancel your subscription. Changes to orders must be made 24 hours before the next scheduled shipment date.


We are moved by the power of scent to shape and navigate the landscape of our memories. We love how a single fragrance or even the weaving of a few can change the atmosphere of an entire room. Our fragrance collections are each unique in their inspirations and creations, though we believe they all share something in common - the ability to enhance, improve, and shift our lives in the day-to-day.
+ Fragrance Menu
Our 3.5 oz mini soy candle is hand poured into apothecary inspired amber jars in our Los Angeles, CA studio. Los Angeles is as complex and rebellious as its hometown with a warm, woody base and notes of night blooming jasmine. Sea salt, coastal sage, and deeply herbaceous yarrow reveal a magnetic heart.
Los Angeles
Mini Soy Candle / Fresh
add to cart
$11
P.F. Candle Co.
No. 04: Teakwood & Tobacco
Mini Soy Candle / Woods
add to cart
$11
P.F. Candle Co.
No. 10: Sweet Grapefruit
Mini Soy Candle / Fresh
add to cart
$11
P.F. Candle Co.
No. 11: Amber & Moss
Mini Soy Candle / Fresh
add to cart
$11
No. 19: Patchouli Sweetgrass
No. 19: Patchouli Sweetgrass
Mini Soy Candle / Woods
add to cart
$11
Our 3.5 oz mini soy candle is hand poured into apothecary inspired amber jars in our Los Angeles, CA studio.
No. 21: Golden Coast
Mini Soy Candle / Fresh
add to cart
$11
P.F. Candle Co.
No. 28: Black Fig
Mini Soy Candle / Spice
add to cart
$11
P.F. Candle Co.
No. 29: Piñon
Mini Soy Candle / Woods
add to cart
$11
No. 31: Cannabis
No. 31: Cannabis
Mini Soy Candle / Botanical
add to cart
$11
Our 3.5 oz mini soy candle is hand poured into apothecary inspired amber jars in our Los Angeles, CA studio. Sandalwood Rose is our almost indescribable take on the sultry florals we love so much, with just enough edge to keep it unisex. Soft rose, earthy sandalwood, and mysterious oud make this scent a new favorite.
No. 32: Sandalwood Rose
Mini Soy Candle / Botanical
add to cart
$11
The P.F. Essentials Mini Candle Gift Set includes: Teakwood & Tobacco, Amber & Moss, and Golden Coast.
P. F. Essentials Mini Gift Set
Mini Soy Candle
add to cart
$33 $32
P.F. Candle Co.'s Host with the Most mini candle gift set makes any place feel more like home with a trio of scents carefully curated by P.F.'s owner Kristen - spicy Black Fig, inviting Piñon, and soft Sandalwood Rose.
Host With The Most Mini Gift Set
Mini Soy Candle
add to cart
$33 $32
Sunshine Pack Mini Gift Set
Sunshine Pack Mini Gift Set
Mini Soy Candle
add to cart
$33 $32
3 fl oz fine fragrance oil reed diffuser packaged in a simple apothecary inspired bottle. Low maintenance and long lasting home fragrance.
Los Angeles
Reed Diffuser / Fresh
add to cart
$22
P.F. Candle Co.
No. 04: Teakwood & Tobacco
Reed Diffuser / Woods
add to cart
$22
P.F. Candle Co.
No. 10: Sweet Grapefruit
Reed Diffuser / Fresh
add to cart
$22
No. 11: Amber & Moss
No. 11: Amber & Moss
Reed Diffuser / Fresh
add to cart
$22
P.F. Candle Co.
No. 19: Patchouli Sweetgrass
Reed Diffuser / Woods
add to cart
$22
P.F. Candle Co.
No. 21: Golden Coast
Reed Diffuser / Fresh
add to cart
$22
P.F. Candle Co.
No. 28: Black Fig
Reed Diffuser / Spice
add to cart
$22
P.F. Candle Co.
No. 29: Piñon
Reed Diffuser / Woods
add to cart
$22
No. 31: Cannabis
No. 31: Cannabis
Reed Diffuser / Botanical
add to cart
$22
3 fl oz fine fragrance oil reed diffuser packaged in a simple apothecary inspired bottle. Low maintenance and long lasting home fragrance. Sandalwood Rose is our almost indescribable take on the sultry florals we love so much, with just enough edge to keep it unisex. Soft rose, earthy sandalwood, and mysterious oud make this scent a new favorite.
No. 32: Sandalwood Rose
Reed Diffuser / Botanical
add to cart
$22
P.F. Candle Co.
No. 04: Teakwood & Tobacco
Room Spray / Woods
add to cart
$10
P.F. Candle Co.
No. 10: Sweet Grapefruit
Room Spray / Fresh
add to cart
$10
P.F. Candle Co.
No. 11: Amber & Moss
Room Spray / Fresh
add to cart
$10
P.F. Candle Co.
No. 19: Patchouli Sweetgrass
Room Spray / Woods
add to cart
$10
P.F. Candle Co.
No. 21: Golden Coast
Room Spray / Fresh
add to cart
$10
P.F. Candle Co.
No. 28: Black Fig
Room Spray / Spice
add to cart
$10
P.F. Candle Co.
No. 29: Piñon
Room Spray / Woods
add to cart
$10
No. 31: Cannabis
No. 31: Cannabis
Room Spray / Botanical
add to cart
$10
2 fl oz travel-friendly room spray, perfect for creating a relaxing environment at home or away. Spritz in the air or directly on to linens, apparel, and more. Sandalwood Rose is our almost indescribable take on the sultry florals we love so much, with just enough edge to keep it unisex. Soft rose, earthy sandalwood, and mysterious oud make this scent a new favorite.
No. 32: Sandalwood Rose
Room Spray / Botanical
add to cart
$10
P.F. Candle Co.Hand-dipped charcoal-based incense. Each kraft package includes 15 incense sticks, shipped with care from our Los Angeles, CA studio.
Los Angeles
Incense / Fresh
add to cart
$8
P.F. Candle Co.
No. 04: Teakwood & Tobacco
Incense / Woods
add to cart
$8
P.F. Candle Co.
No. 11: Amber & Moss
Incense / Fresh
add to cart
$8
P.F. Candle Co.
No. 19: Patchouli Sweetgrass
Incense / Woods
add to cart
$8
P.F. Candle Co.
No. 21: Golden Coast
Incense / Fresh
add to cart
$8
P.F. Candle Co.
No. 26: Copal
Incense / Spice
add to cart
$8 $6
P.F. Candle Co.
No. 28: Black Fig
Incense / Spice
add to cart
$8
P.F. Candle Co.
No. 29: Piñon
Incense / Woods
add to cart
$8
P.F. Candle Co.
No. 31: Cannabis
Incense / Botanical
add to cart
$8
Hand-dipped charcoal-based incense. Each kraft package includes 15 incense sticks, shipped with care from our Los Angeles, CA studio.
No. 32: Sandalwood Rose
Incense / Botanical
add to cart
$8
The P.F. Candle Co. home fragrances you know and love are now bottled into a unisex Eau de Parfum collection. We designed a line of subtle, intimate scents to accompany - rather than overpower - your everyday.
No. 04: Teakwood & Tobacco
Fine Fragrance / Woods
add to cart
$48
The P.F. Candle Co. home fragrances you know and love are now bottled into a unisex Eau de Parfum collection. We designed a line of subtle, intimate scents to accompany - rather than overpower - your everyday.
No. 11: Amber & Moss
Fine Fragrance / Fresh
add to cart
$48
The P.F. Candle Co. home fragrances you know and love are now bottled into a unisex Eau de Parfum collection. We designed a line of subtle, intimate scents to accompany - rather than overpower - your everyday.
No. 21: Golden Coast
Fine Fragrance / Fresh
add to cart
$48
The P.F. Candle Co. home fragrances you know and love are now bottled into a unisex Eau de Parfum collection. We designed a line of subtle, intimate scents to accompany - rather than overpower - your everyday.
No. 28: Black Fig
Fine Fragrance / Spice
add to cart
$48
The P.F. Candle Co. home fragrances you know and love are now bottled into a unisex eau de parfum collection. We’re tired of irritating fragrances that introduce themselves before you do, so we designed a line of subtle, intimate scents to accompany - rather than overpower - your everyday.
No. 29: Piñon
Fine Fragrance / Woods
add to cart
$48
The P.F. Candle Co. home fragrances you know and love are now bottled into a unisex Eau de Parfum collection. We designed a line of subtle, intimate scents to accompany - rather than overpower - your everyday.
No. 31: Cannabis
Fine Fragrance / Botanical
add to cart
$48
The P.F. Candle Co. home fragrances you know and love are now bottled into a unisex Eau de Parfum collection. We designed a line of subtle, intimate scents to accompany - rather than overpower - your everyday.
No. 32: Sandalwood Rose
Fine Fragrance / Botanical
add to cart
$48